Technical Business Analyst

About Cox Automotive

Cox Automotive is the world’s largest automotive services organisation, transforming the way the world buys, sells, owns and uses vehicles.
Part of the Cox family of businesses, we’ve been shaping industries since 1898, supporting over 40,000 clients across five continents through world-class technology, data, and people.
At Cox Automotive Australia, innovation, collaboration, and customer focus are at the heart of everything we do.

The Role

We’re looking for a Technical Business Analyst to join our Melbourne-based team in a hybrid capacity.
This is a pivotal opportunity for a seasoned performer who brings strong technical capability, confidence engaging with senior stakeholders, and hands-on experience across modern software environments.
You’ll work closely with Solution Managers, Engineering, UX/UI, and Architecture teams across the full software development lifecycle, playing a key role in shaping solution design, defining requirements, and ensuring alignment between business objectives and technical delivery.
Experience with AI-enabled solutions is essential, as you’ll contribute to initiatives that leverage emerging technologies to drive innovation, automation, and scalability across our platforms.

Key Responsibilities

• Partner with Solution Managers to translate strategic initiatives into detailed, high-quality business and technical requirements
• Lead and facilitate stakeholder workshops and interviews, engaging confidently with both technical and non-technical audiences
• Develop and own solution designs, including technical architecture, system configurations, and supporting documentation
• Analyse solution options to assess risks, dependencies, impacts, and opportunities across the business
• Act as a key bridge between business and software engineering teams, ensuring clarity, alignment, and successful delivery outcomes
• Simplify complex technical concepts into clear, business-friendly insights
• Model current and future state processes, identifying opportunities for optimisation and improvement
• Serve as a subject matter expert across assigned products, applying best-practice business analysis frameworks
• Contribute to initiatives leveraging AI and automation, enabling smarter, scalable product solutions

Skills & Experience

• 3–4 years’ experience as a Business Analyst in a technical or senior-focused role
• Proven background in software engineering or technical delivery environments
• Demonstrated experience in solution design and technical documentation
• Strong understanding of Agile delivery and the end-to-end software development lifecycle
• Hands-on experience with AI-enabled products or solutions (essential)
• Highly developed stakeholder engagement and communication skills
• Strong analytical mindset with a pragmatic, outcome-driven approach
• Experience using tools such as Jira and Confluence
• Exposure to using Figma to collaborate on UI designs, review developer-ready screens, and support clear handoff to software engineering teams
• Ability to interpret and contribute to Figma designs (components, layouts, interactions) to ensure requirements and technical constraints are accurately reflected
• Tertiary qualification in IT, Business Analysis, Software Engineering, or related field (desirable)

Why Join Cox Automotive?

• Flexible hybrid working model based in Melbourne
• Ongoing learning and development (LinkedIn Learning and more)
• Benefits including Birthday Leave, Volunteering Leave, Service Awards, and a reward & recognition platform
• Employee Assistance Program (EAP) for you and your immediate family, available 24/7

Make Your Mark

Join a collaborative, forward-thinking team where your expertise will directly shape innovative, technology-driven solutions.

If you’re a technically strong Business Analyst with a passion for AI, solution design, stakeholder engagement, and UX collaboration — we’d love to hear from you.

Apply now and make your mark with Cox Automotive.